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Wednesday, August 20, 2008
Getting Support from MyRVAdvantage

Our extremely reliable services and support have earned us the reputation of the premiere provider of RV dealership solutions throughout the industry, allowing us to maintain an outstanding Customer Retention Rate - one of the highest in the industry.

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Support Options from MyRVAdvantage
MyRVAdvantage Forums
FREE
Visit our discussion forums where you'll find answers to the most fequently asked questions about our products and services. Post your comments, ask questions, and suggest ideas in our forums.
MyRVAdvantage Video Tutorials
FREE
We've complied our most comment "how to" questions and create online video tutorials for each one. These "step by ste" narrated videos will show you exactly how to use our software - on demand, any time you want.
MyRVAdvantage Webinars
FREE
Learn how to get the most out of your MyRVAdvantage software and services.  Our webinars will show you how to not only use our software to it's potential, but give you insight into how other successful dealers use it to their advantage in their stores.
Send an email to our support team
FREE

If you are experiencing problems with one of our products, you can contact our support team by using the form provided to guarantee delivery. If you have a service contract, you will be contacted within the timeframe specified in your contract. If you don't have a support contract with us, please allow 24 to 48 hours for a representative to contact you.
Product Feature Requests
FREE
Suggestions are requests for changes in design or behavior of software. You can see that the software is working as designed, but you'd like better or different functionality.
Pay-Per-Incident Support Plan
$75.00 per incident
A MyRVAdvantage Pay-Per-Incident Support plan provides your dealership comprehensive technical support with any issues you may have with your MyRVAdvantage system. This plan is ideal for troubleshooting configuration issues, short term setup and for those customers who do not subscribe to a service contract.

Site Maintenance Plan
Unlimited Phone Support for Servcice Plan Customers
If you are already a service customers with MyRVAdvantage then you're already covered. We do whatever you want us to do with your portal. We will handle installations, upgrades, third-party modules, and answer any questions you may have about MyRVAdvantage.

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